Privacy Policy

Last Updated: May 2026

1. Introduction and Scope

At TribeSport Heritage Co. Ltd. ("we", "us", "our"), we are committed to protecting the privacy and security of our supporters. This Privacy Policy details how we collect, use, and safeguard the personal information you provide when interacting with our website (tribesportus.com), purchasing our physical matchday merchandise, or communicating with our customer support channels. We comply with all relevant data protection regulations governing e-commerce transactions in Canada and internationally.

2. Data We Collect

To facilitate your purchases and enhance your browsing experience, we collect specific categories of personal data. This includes Identity Data (such as your first and last name), Contact Data (including your billing address, delivery address, email address, and telephone numbers), and Transaction Data (details about payments to and from you, and the specific heritage items, sizes, and quantities you have purchased).

Additionally, we collect Technical Data automatically as you interact with our site, including your IP address, browser type and version, time zone setting, operating system, and platform. If you register an account to track orders or save a wishlist, we store your Profile Data, which includes your securely hashed password and purchase history.

3. How We Use Your Data

We use your personal data primarily to fulfill our contractual obligations to you—specifically, processing and delivering your matchday apparel orders. This includes managing payments, coordinating with logistics partners for shipping, and providing order tracking updates. We also utilize your information to manage our relationship with you, such as notifying you of changes to our terms or asking you to leave a review.

If you explicitly opt-in to our "Join the Tribe" newsletter, we will use your email address to send you marketing communications regarding limited-edition drops, restocks of retro kits, and brand story editorials. You maintain the right to withdraw consent for marketing at any time via the unsubscribe link in our emails.

4. Cookies and Tracking Technologies

Our website utilizes local storage mechanisms and cookies to provide essential functionality. For example, we use the browser's `localStorage` to maintain your shopping cart contents and authentication state seamlessly across pages. Without these fundamental tracking mechanisms, core e-commerce functions such as adding an item to the cart or remaining signed into your account would not operate. For exhaustive details, please refer to our dedicated Cookie Policy.

5. Third-Party Sharing

We do not sell, trade, or rent your personal identification information to unauthorized third parties. We share your data exclusively with trusted service providers necessary to operate our business. These include secure payment gateways (to process credit card transactions securely), courier and fulfillment services (to deliver your duffle bags, scarves, and hoodies), and our secure cloud hosting providers.

All third parties are bound by strict confidentiality agreements and are permitted to use your personal data only for the specified purposes and in accordance with our explicit instructions.

6. Data Security and Retention

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. All checkout processes are encrypted via industry-standard SSL technology. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to seven years for tax and transactional records).

7. Your Legal Rights

Under certain circumstances, you possess rights under data protection laws in relation to your personal data. You have the right to request access to your personal data, request correction of incomplete or inaccurate data, request erasure of your data when there is no good reason for us to continue processing it, object to processing, and request the transfer of your data. If you wish to exercise any of these rights, please contact our support team.

8. Contact Information

For any questions regarding this Privacy Policy or our data protection practices, please contact us at:
Email: support@tribesportus.com
Mail: TribeSport Heritage Co. Ltd., 1060 E County Line Rd, Ridgeland, MS 39157